Monday, October 27, 2014

Coachtactics October Newsletter: I'm Against Cold Calling But If You Insist On It, Here's How

October 23, 2014

What I thought I'd find in Vancouver

This week, I was in Vancouver for the first time in 46 years. Above is a picture of what I always imagined I would see when I got there. I was (kinda) wrong. Sure, there were joggers, bikers galore, and sure everyone looked happy but mostly I saw a really nice, sophisticated new market to expand my business into. Click here to take a look at the awesome conference I was involved in. The video was compiled by an awesome hubby-wife duo.
I'll be staying in town for a while now..but where are YOU travelling to expand your biz? 
Wishing you and your brand a rocking week!

  I'm Against Cold Calling But If You Insist On It, Here's How

I consider myself a bit of an expert on cold calling. Why is that you say? Because I practically cut my baby teeth on it. It was literally my first summer job-telemarketing. At the tender age of 15, I started first by selling ad space in a business directory in Montreal (using very BAD French). Then I progressed to peddling light bulbs and ultimately my telemarketing career peaked at its glory when I started selling cemetery property. It is a good (but gruesome) business. After all, what other service can you think of where literally EVERYONE needs it?
Through it all, I learned a lot about how to sell on the phone. Now I use my experiences in helping my small business coaching clients get new leads.  Here are my pearls of wisdom that were honed by trials, errors and sometimes horrors through the years.

Don't Do It
When I was a telemarketer, they gave us the phone book as our leads. Basically prospects needed to have a pulse and live in the city. Today, there's social media and the internet and so many more resources to define your target. LinkedIn allows you to even write directly to the exact position and title of the exact company you want to work for. So when such a sophisticated world of communication exists, why would you go back to the stone ages? I know lots of people still do it but the ROI in my experience doesn't justify the means. It's for people who DON'T KNOW any other way or who don't have a clearly defined niche.
Warm It Up
When I teach my clients to cold call, I help them warm it up first. I ask them to reach out to their networks and e-introduce them to their target audience. I make them go on the company website or YouTube channel to find anything relevant to a recent award, ad, news-something to engage the conversation. Kind of like "I'm calling because I saw your recent acceptance speech at the HR awards on YouTube and wanted to find out more about what you do". This immediately sets you apart. I always enjoy speaking to reps who cold call me but who have done their research. They say a word about my videos or my book or ask me a question about my niching workshops-all info widely available to anyone who cares to spend 10 minutes on my website. So do the work and warm up that cold call. You'll get a lot further with it.

Read on

Upcoming Events:

I'll Be Coaching At the 2014 Small Business Forum

Join 2,000+ entrepreneurs at the 2014 Small Business Forum
The City of Toronto's Small Business Forum is a must-attend event for entrepreneurs. Whether you're running a start-up or an established business, the Small Business Forum provides an opportunity to gain insights on the latest market trends while connecting to tactical resources that can help you start or grow your small business.

Date: October 23, 2014
Location: Metro Toronto Convention Centre, South Building                
Time: 2-5pm
Cost: FREE


I'll Be Speaking At The CAPS Smart Start 100 Day Track

Bulls Eye! How To Target Your Best Customers! 

You could be the best speaker in the world, but if no one knows who you are, then you'll spend your days speaking to no one but yourself!

In this program, you will get actionable tools, templates, and strategies to launch - or relaunch - your speaking career toward its next level of success by following the marketing mantra, "Professional Speaker is a skill set, not a job description."

As a result of this program, you will be able to re-ignite your speaking, consulting, coaching or solo professional practice by building your "Thought Leadership Platform". Learn how to repackage, reposition, and repurpose existing assets into newly marketable services, products, and programs. Unlock a steady stream of new prospects, clients, buyers, and audiences who are already seeking solutions to the pains, problems, heartaches, and headaches that you're brilliant at solving.

Date: October 27, 2014
Location: Teleconference
Time: 3-4pm EST
Cost: FREE
For more info: click here


I'll Be Speaking At The Positive Fabulous Women Mingler

Finding the Right Niche for Your Fab Biz

Calling all inspired, creative, passionate Toronto women to join us for an evening of networking and authentic connections at the beautiful Windsor Arms Hotel.

This special evening will kick-off with some mingling as you unwind, sip your favourite cocktail and savour the delectable complimentary light hors d'oeuvres. We will also have some introductions and a facilitated interactive networking activity to help you connect deeper with some of the women in the room.

Date: Oct 28th, 2014
Time: 8am-9am
The Windsor Arms Hotel
18 Saint Thomas Street, Toronto
TICKETS: Early-Bird by Oct 5: $15 | Regular Pre-Payment: $20 | Cash at the door: $30
To Register: click here

I'll Be Co-hosting a Tweetup with Positive Fabulous Women

Finding the Right Niche for Your Fab Biz

Join Katia Millar and I as we tweet up a storm full of Q&A about what the heck a niche is and how to find yours.

Date: Oct 30th, 2014
Time: 11am-noon
Location: #PFWChat
To Join: Show up on Twitter and make sure to follow me @Coachtactics to see the chat.
Who I Support:

Help Me Change The Course Of The Future:
Support Future Possibility For Kids

Join Us For An Evening Of Inspiration

Possibility Thinking. Embracing an idea, confronting challenges and making big things happen, against all odds. It's a powerful concept. And it's one that should be celebrated. Each year, Possibility Thinkers who have big visions, take meaningful action and have boundless passion are honoured and celebrated at Ready, Set, Inspire! by Future Possibilities for Kids.

Each of our Honourees was chosen by you - the FPK community! At this event, they will be accepting their award and sharing with you what Possibility Thinking means to them, inspiring you to embrace the spirit of a world without limits.


Date: Wednesday, November 12th, 2014,
Time: 6:30pm - 10:00pm
Location: Bram and Bluma Appel Salon, Toronto Reference Library
Ticket Price: $150
To Register: click here
Issue: 130
Chala Recommends:
click here to download

Brand Like a Celebrity

Do you want to stand out from your competitors and set YOUR biz apart from others? (and make more money!)
Simply download this free ebook and figure out how you too can have a HUGE brand with a small budget and attract loads of attention!


Introducing The Coachtactics Business Breakthrough Take Home Self-Study Program

If you've been wondering how to grow your business or you've just started your venture and are clueless about how to get clients, you need help. Marketing help to be exact. I created this special program just for you, the start up.

The Program consists of a multimedia training using audio, text and templates that include:
-How to find your ideal client
-How to package your services/products for that ideal client
-What to say to your ideal client to attract them both in person and online
-Where to find them
-How to talk to them to close the sale
In addition, the Program Offers:
*Unlimited email support
*A copy of my 2 DVD Set: Rocketfuel Your Marketing
*A copy of my book Gentle Marketing: How To Gently Attract Loads Of New Customers!
*A Clientometer kit: my own invention to increase your sales
$997+HST (can be made into 2 payments)
Payment in full $797+HST

To find out more click here 

 Need A Speaker?
Looking to Liven Up Your Conference or Meeting?

I was born to speak! If you want a humorous twist to helping your audience members rocket fuel their marketing, then contact me about speaking at your next event.


Listen to my friend David Cohen interview me about niching at an event last year while I rib the audience about preferring a single's event to mine!

Interview with Marketing Coach, Chala Dincoy

Watch my highly entertaining Google hangout (see Tom's pirate patch at the 36 min mark)interview with Tom Gray and Susan Crossman about my take on marketing.

Ep. 15 Chala Dincoy of Interview with Mark Latimer

Watch my interview with Mark Latimer about the mistakes small business owners make in marketing their biz.

Jim Pagaimtzis interviewing Chala Dincoy on niche marketing strategies

Watch my interview with Jim about niching at the Toronto Job Fair at the Metro Toronto Convention Centre (turn up your sound of invest in some hearing aids for this one!)

My friend Barb (in red shoes) and I at her event

 Hear my friend Barb Stuhlemmer interview me about what else...Gentle Marketing! She's such a sweetie and a sharp cookie.


See The Wall Of Honour I Was Featured on

Leigh Mitchell of Women In Biz Network had this to say about us on Facebook:

"These girls are changing the world. I am so proud to share the stage with them on October 20th"


See My Interview on RogersTV

Listen as David Wocjik and I do an interview on his show InBusiness on Rogers TV.

small business how to introduce yourself

Watch my video on
How To Introduce Yourself

Are you confusing people when you introduce yourself and tell people what you do? Here's some advice.
Watch A Testimonial

Patti Pokorchak Small Biz Sales Coach Testimonial for Chala Dincoy Speaker

Watch what my friend Patti Pokorchak had to say about my speech at the Groyourbiz retreat

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Chala Dincoy-Flajnik
phone 416 258 3986

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