Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Thursday, February 9, 2017

Journey with the Fitbit


    It was December 2013 and I bought the Fitbit at the Microsoft Store at Yordale Shopping Centre in Toronto. I had no idea the adventure that I was going to have with this new technology.

   Nobody noticed I had it on my wrist until  January 2014!  That's when it began to make an impact in the fitness economy

                                                " I was an early adopter" Jim Pagiamtzis

  Then I realized I was an early adopter of the technology and where I was at the gym, events and social gathering it began to get attention.

  Started to get Fitbit friends shortly after that. It was awesome. Had cool weekend challenge and experience in winning various badges.

   Then in early 2016 I lost the inside part of the Fitbit (memory stick) and so called the help line. In less than week they had sent me new straps and memory stick free of charge!  No that's customer service

   In December 2016 during Christmas time I lost my Fitbit in crazy day of shopping and running errands. I was very disappointed that I had lost my favourite piece of technology  (keep reading below_



original fitbit
                                      
      So I began my quest in saving some money to get my next Fitbit.  On Feb 7th at 9:30pm I visited the Chapter Indigo in Toronto
        
 

                               
                                                 




Fitbit Charge 2
                                  

Wednesday, September 25, 2013

Amazing experience at Paramount Fine Foods in Hamilton,ONT


        It was an awesome experience to check out Paramount Fine Foods in Hamilton,ONT on Monday Sept 23rd.  I was in Hamilton for the evening and had invited entrepreneur Salma Burney Founder of Virtual Girl to join me for dinner.

  We were greeted by "Hello and how are you?" when we entered the restaurant by not one but two of the servers ( began to remind me of my working days years ago at Blockbuster video).

  They explained to use that we choose from the menu (lots of choices) and they would bring the food to us!  ( I was impressed). At the table they had some cool looking bread for us and we had a great conversation on business, life and success while we waited.  The food showed up and it was amazing!

  The owner Ahmed came by couple of times and ask us if we were enjoying our dinner. When we completed it they came to us and gave us a desert "on house" (see picture below)and also a taste of some Turkish coffee.

   When I returned to my hotel I tweeted out the picture and said in the tweet "Had my first dining experience at in Hamilton. Great customer service and desert on the house!